Dealerrater Dealer of the Year

Thanks to all of our customer's for making us Dealerrater's Dealer of the Year for 2016. We strive to provide our customers the level of service that they expect and deserve. Their reviews and patronage are the reason we have received this award. We appreciate each of our customers and our team members who serve them.

The Dealer of the Year Award Program

DealerRater's Dealer of the Year Award Program recognizes a select number of car dealerships throughout the United States and Canada for outstanding customer satisfaction as expressed through customers' online reviews posted on DealerRater.

2016 Program Award Criteria

To be considered for the Dealer of the Year Awards for 2016 a dealership must have:

  • Minimum of 25 reviews on DealerRater for the 2015 calendar year
  • Average minimum star rating of 4.0 on DealerRater (calculated quarterly); with 5.0 as the highest possible rating
  • At least one review on DealerRater per quarter during the 2015 calendar year
  • Must not have been blacklisted within the 2015 calendar year

Scoring

The Dealer of the Year awards will still be given to car dealerships that have the highest PowerScore™ in their brand category, both at national and state/provincial levels.

Each dealership's PowerScore will be calculated using a Bayesian algorithm that considers the dealership's average DealerRater star rating as well as the total number of reviews written about the dealership during the calendar year.